"Family Carpets have done ceramic tile in our kitchen and bathrooms and laminate wood through most of the rest of the house. They have always done an excellent job. The customer service is excellent. The only place I will go to for my floors."
—Don & Dina Eanes (4/10/2010)
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"I want to thank you for all your help in selecting carpet. I checked many places for carpet, but you were the first person that listened to me, helped me find what I wanted, and did so within my budget. Bill was so good to come measure for me at a convenient time. You were also prepared to install the carpet pretty much at my convenience. I appreciate the professionalism, honesty and feeling that I was not taken advantage of with a number of unknown additional charges at the time of installation. Thank you so much, I will recommend Family Abbey Carpet and Floor to anyone looking for flooring of all kinds, not just carpet."
— Marc Sigle (3/20/2010)
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"Family Abbey Carpet and Floor recently installed hardwood floors in several rooms. From the first time we stopped in 'just to browse' to the completion of the project, they exceeded our expectations. Everyone we spoke with projected consistent, genuine customer service skills and product knowledge. They were happy to answer all of our questions---no question was too small or simple. The installation went like clockwork. The installer was extremely experienced and genuinely cared about the quality of his work. We look forward to our next redecorating project with Family Abbey Carpet and Floor."
— Keith & Linda Harvey (3/20/2009)
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"We were very pleased with the work that family carpets did for us. We came back to you again even though it had been at least 20 years since the last carpet you had installed for us. Both times were a very positive experience and we know that we have gotten a quality product. You know you have gotten quality when you have a product for 20 years. The job looks great and the staff is very easy to work with. I found them to be more than willing to work with us on all matters. I fully recommend Family Carpets."
— Mary Lou Birngaum (10/28/2010)
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"Genia and I appreciate all the help and advice Rene and Bill provided as we tackled the flooring project on our back patio. The colors were perfect and the staggered pattern really set the room off. It came out better than we had envisioned and we couldn’t be more pleased. The men who did the installation of the tile were great. I always worry when someone is working around my property that something will be damaged, the job will not be completed to my liking or when they leave I will have a mess to clean up. Not the case at all with Weldon’s Tile Service. They did an excellent job and they did it under some pretty rough weather conditions. They showed up when they said they would, they took a great deal of care installing the floor, they damaged nothing and they left no mess at all. Very meticulous, professional and easy to work with is the best way to describe Weldon’s Tile Service and they do one heck of a fine job. You have a great team that works well together from start to finish. I would strongly recommend Family Carpets and Weldon’s Tile Service to anyone with a flooring project. Take care and thank you very much"
— Dan & Gina Ziparo (2/10/2011)
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“I have done business with Rene Carter
and Family Carpets for years! They are truly experts in their field and have a
huge selection to choose from ....anything from carpet, wood floors, tile to
wall paper, etc. She is also just delightful to work with and has very creative
ideas. I have never had to worry about my purchase because they have high
integrity and back it up with great service. I highly recommend Rene Carter and
Family Carpets for any and all of your flooring needs and much more!”
- Kim Lambert (4/20/2011)
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“Family carpets lives up to its
name for the Draper’s. The second and now third generation of our family has
relied on Family Carpets for all their wallpaper and flooring needs. We know
that without a doubt we will be getting the most professional and courteous care
from all the staff at Family Carpets as well as their installers. No hidden
charges, no missed appointments, just straight forward no nonsense expert
consulting for both our personal homes as well as our commercial space. We
appreciate that we can pick up the phone and call confident that Renee along
with any of the consultants there will have a knowledgeable and timely response
to our needs. I have and will continually recommend Family Carpets to all my
friends and colleagues.”
- Crystal Draper (4/22/2011)
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“My husband and I have known Rene for
several years, and with the recent purchase of our new home, our first project
was to lay engineered hardwood flooring in ~800 square feet. Rene helped us
identify the product which was right for us (cost and quality), and put us in
contact with a contractor to help with parts of the installation. Her positive
attitude, detailed knowledge, and ability to listen to what our needs were
helped a daunting project go quite smoothly. I would recommend Rene for any
flooring needs!”
- Lindsey Kaltenbacher (4/25/2011)
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“Rene is wonderful to work with...and
getting ideas on what to do with flooring...seems easy, not so, but Rene made it
easy. I look forward to using her in the future...I love how she gives great
attention to even a small customer.”
- Sandra Myers (4/26/2011)
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Recently I thought I needed to replace
the carpet in my daughter's room, due to some stains that came from an illness.
I called Rene and informed her of the condition of the carpet. Rene, knew that I
was a renter and gave me an alternative and much more affordable idea to
replacing the carpet. She educated me about my carpet and what to do.
Any other person, would have taken my money, gave me carpet and then tell me to
have a nice day. Rene, truly cares for the people that come to her for advice.
If you want to be treated fairly and speak to a true expert, call Family
Carpets, they will treat you right!
http://familycarpets.net”
- Sonja Dyess (5/19/2011)
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I am writing this to say that we could
not have asked for better customer service, than the help we received from Rene’
and the installers. We are truly proud of our carpet.
We are “PAST, “PRESENT” and “FUTURE” customers of Family Abbey Carpet & Floor.
Jim was the first one that we bought carpet from and now we did business with
Rene’ and maybe one day we will with her children. This is truly a “Family”
business and they feel like our family. We wouldn’t go anywhere else.
- Lloyd & Dianne Whitaker
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Top Qualities: Great Results, Expert,
Good Value
First hired Rene' for Flooring and Wall Paper in 1995, and hired Rene' more than
once.
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“I have done business with
Rene Carter and Family Carpets for years! They are truly experts in their field
and have a huge selection to choose from ....anything from carpet, wood floors,
tile to wall paper, etc. She is also just delightful to work with and has very
creative ideas. I have never had to worry about my purchase because they have
high integrity and back it up with great service. I highly recommend Rene Carter
and Family Carpets for any and all of your flooring needs and much more!”
-April 20, 2011
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“Rene' has a way of making
you feel very special. She is a wonderful business woman that helps her
community. She is a Great Leader as well as a warm soul. Let Rene' at Family
Abbey Carpets help you refresh your home. You'll be glad you did.”
-Tracey Hebert (04/21/2011)
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“Family carpets lives up to
its name for the Draper’s. The second and now third generation of our family has
relied on Family Carpets for all their wallpaper and flooring needs. We know
that without a doubt we will be getting the most professional and courteous care
from all the staff at Family Carpets as well as their installers. No hidden
charges, no missed appointments, just straight forward no nonsense expert
consulting for both our personal homes as well as our commercial space. We
appreciate that we can pick up the phone and call confident that Renee along
with any of the consultants there will have a knowledgeable and timely response
to our needs. I have and will continually recommend Family Carpets to all my
friends and colleagues.”
-Crystal Draper
|
“My husband and I have known Rene for several years, and with the recent
purchase of our new home, our first project was to lay engineered hardwood
flooring in ~800 square feet. Rene helped us identify the product which was
right for us (cost and quality), and put us in contact with a contractor to help
with parts of the installation. Her positive attitude, detailed knowledge, and
ability to listen to what our needs were helped a daunting project go quite
smoothly. I would recommend Rene for any flooring needs!”
-Lindsey Kaltenbacher (04/25/2011)
|
“Rene is wonderful to work with...and getting ideas on what to do with
flooring...seems easy, not so, but Rene made it easy. I look forward to using
her in the future...I love how she gives great attention to even a small
customer.”
-Sandra Myers (04/26/2011)
|
“Recently I thought I needed to replace the carpet in my daughter's room, due to
some stains that came from an illness. I called Rene and informed her of the
condition of the carpet. Rene, knew that I was a renter and gave me an
alternative and much more affordable idea to replacing the carpet. She educated
me about my carpet and what to do.
Any other person, would have taken my money, gave me carpet and then tell me to
have a nice day. Rene, truly cares for the people that come to her for advice.
If you want to be treated fairly and speak to a true expert, call Family
Carpets, they will treat you right!
-Sonja Dyess
|